> ## Documentation Index
> Fetch the complete documentation index at: https://codebeans-customer-cart-manager.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Popup & exit-intent

> Show the cart widget as a popup after a delay, or when a shopper is about to leave.

As well as sitting on the cart page or drawer, the widget can open as a **popup** in the middle of the screen. Use it to make sure shoppers notice they can get help with their cart.

> [!NOTE]
>
> The popup and exit-intent need a **paid plan**. On the Free plan these options are locked and the popup never shows.

Go to **Settings → Popup & Support → Popup Configuration**.

## Settings

**Enable Popup Widget** `checkbox` (default: off)

Turns the popup on. Nothing below has any effect while this is off.

**Popup Timer Delay (Seconds)** `number`

How long after a page loads the popup opens. Set it to `1` for an almost-immediate popup, or a higher number (for example `20`) to give shoppers time to look around first. Set it to `0` to skip the timed popup and rely on exit-intent only.

**Enable Exit-Intent (Show when user tries to leave)** `checkbox` (default: off)

Opens the popup when the shopper's mouse leaves the top of the browser window — usually a sign they're about to close the tab or go back. It triggers at most once per page view.

Click **Save** at the top of the page.

## Good to know

* The popup only opens on pages where the widget is allowed by your [visibility settings](https://codebeans-customer-cart-manager.mintlify.site/storefront/visibility.md), and only for your chosen audience.
* Only one popup is shown at a time. Shoppers close it with the **×** button.
* Exit-intent relies on mouse movement, so it works on desktop browsers. On phones and tablets, use the timer instead.
* The popup uses the same [template](https://codebeans-customer-cart-manager.mintlify.site/storefront/widget-templates.md) as the inline widget, and its button opens the same [support form](https://codebeans-customer-cart-manager.mintlify.site/storefront/support-form.md).

> [!TIP]
>
> A popup that appears the moment a page loads can feel pushy. Many stores get a better response with exit-intent on and the timer set to 0, or a timer of 20–30 seconds.


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